Privacy Policy

Last updated: 2026-09-16

Free Range Audio Ltd ("we," "us," or "our") operates the Free Range Audio website and provides various software products and services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2. USE OF DATA

Free Range Audio Ltd uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

3. TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Free Range Audio Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

4. DISCLOSURE OF DATA

Free Range Audio Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Free Range Audio Ltd
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

5. SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

8. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. PT SESSION 3: RETENTION AND DELETION OF GOOGLE USER DATA

This section applies specifically to PT Session 3’s optional Google Calendar, Google Sheets and Google Drive connections.

Google account credentials are retained in the current user's macOS Keychain to support the Google connection until the user disconnects the account or removes those credentials. Choosing “Disconnect Google account” in PT Session 3 removes the saved Google credentials from Keychain and stops the app's connected Google Calendar, Sheets and Drive access until the user connects again. Users can also revoke PT Session 3's access through their Google Account's third-party connections settings. Revoking access does not itself delete information previously copied into a local project.

Google-derived information saved in a project—including imported production and scheduling information, downloaded character headshots, Google file and event identifiers, and synchronization baselines—is retained locally for as long as the user keeps the project and its retained copies. There is no automatic time-based expiry for these project records. Copies may also exist in PT Session 3's local master project database, recovery files, exports and user-managed backups. Disconnecting Google, unlinking a calendar or spreadsheet, or uninstalling PT Session 3 does not automatically erase those local records.

To remove retained Google-derived information from the Mac, users must delete the relevant records or projects and remove any retained copies from the local master project database, recovery files, exports and backups. Deleting a working project file alone does not remove its recoverable copy in the master project database. Users who need help locating or removing retained copies can contact Free Range Audio Ltd at petegates@mac.com.

Calendars, calendar events, spreadsheets and headshot files stored in Google Calendar or Google Drive remain in the user's or production owner's Google account until an authorised user deletes them. Disconnecting PT Session 3 or unlinking a project leaves those Google-hosted items intact. Users can delete the relevant items through Google Calendar, Google Sheets or Google Drive, subject to their permissions; PT Session 3 also provides explicit calendar and event deletion operations. Google's own trash, backup and retention policies, and any applicable Google Workspace administrator policies, govern subsequent retention by Google. Local copies and Google-hosted copies must be managed separately.

The Google integrations communicate with Google directly. Free Range Audio Ltd does not receive or retain copies of Google Calendar, Sheets or Drive content on its own servers through these integrations. The local data described above remains under the user's control.

Optional Client Cue Review publishes selected production cue information and recording and fitting evidence to its production-specific private Google workbook and the Google-hosted client website. Invited collaborators submit cue requests and team fitting updates through that workspace. Publication is an explicit snapshot, not live Pro Tools or media streaming. Workbook access follows the owner's Google sharing permissions; published workspace data and locally retained project copies are managed separately.

10. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

  • By email: petegates@mac.com